Privacy & Security

We respect our customers and understand that you are concerned about privacy, we would like to let you know why our payment system is secure and how we treat your personal information. We absolutely want you to have a pleasurable, convenient, shopping time.

Privacy

Information provided to us as a result of your online purchase is completely confidential and will not be disclosed or sold to any other party.

When you order from us, we collect your name, e-mail address, delivery address, and payment details We accept VISA Card and Mastercard. We also gather information on the person who will receive any gift you send (e.g., that person's name and address) and we will retain a record of your purchases. This allows us to process and fulfil your orders and, together with telephone number, to notify you of any eventual problems with your order.

When you become a silk24.com registered user, we collect your name, mailing address, email address and password. This information is gathered to make your shopping experience as a registered user the quickest, and easiest possible way.

Security

Your security is a priority at silk24.com. To provide credit card security and keep your personal information safe, we use Secure Sockets Layer (SSL) technology, the most widely used data encryption coding system for secure e-commerce transactions. All of your information is encrypted (scrambled) prior to being sent over the Internet to our system.

When you place orders, the transaction is handled by eCard Systems. This system is certified by VISA and EUROPAY (MASTERCARD) organizations and complies with SET and SET/MIA (Merchant Initiated Authorization) standards. We also take great care of your personal details whilst stored on our servers, so as to prevent disclosure of information you have provided us.

Look here to get to know more about secure payment systems (FAQ)